Our Mission and Values
We're transforming addiction referrals by putting patients first, eliminating inflated commissions, and creating transparent connections between those seeking help and quality treatment centers.
Reinventing addiction care referrals
AddictionHub was founded in 2025 by John Hicton after witnessing first hand the devastating effects of addiction on close friends and family. Disturbed by a referral system that often prioritised commissions over patient care, John set out to build something different, something ethical, transparent, and focused solely on the needs of those seeking help.
At its core, AddictionHub is a trusted platform that connects individuals with verified treatment facilities across the UK, operating on the founding principles of transparency, ethical practices, and patient cantered care.
The creation of AddictionHub is also deeply informed by John's broader professional journey. As a Technology Business Development Director, John has driven innovation at the intersection of technology and sustainability. With a strong background in telecommunications and new business development, his work has integrated eco conscious strategies and advanced CRM SAAS platforms to enable responsible, growth-driven solutions.
These experiences shape AddictionHub’s technological backbone and ethical framework. The platform combines cutting edge digital tools with a mission driven approach to healthcare access, ensuring that every referral made through our service is based on genuine suitability and need, not financial incentive.
At AddictionHub, we believe real recovery starts with trust. Our mission is simple, to make it easier for individuals and families to find safe, effective, and compassionate care, backed by integrity and informed by lived experience.
What Drives Our Work
Our core values guide every decision we make and every interaction we have with patients, families, and treatment facilities.
Integrity
We maintain the highest ethical standards in all our operations and recommendations.
Compassion
We approach every individual and family with understanding, empathy, and genuine care.
Transparency
We believe in clear, honest communication about treatment options and referral processes.
Personalization
We recognize that each person's journey is unique and requires individualized care.
Excellence
We are committed to maintaining the highest quality standards in our services.
Innovation
We continuously seek better ways to connect patients with effective treatment solutions.
What makes us different
We're changing the addiction treatment referral landscape by putting ethics and transparency at the heart of everything we do.
Transparent, Low-Cost Referrals
>Our referral fees are just 10-15%, compared to the industry standard of 25-40%, saving costs for both patients and facilities.
Patient-Centered Matching
We match patients with facilities based on their specific needs, not on which center pays the highest commission.
Verified Treatment Centers
Every facility in our network undergoes thorough verification to ensure quality care and ethical practices.
Ongoing Support
We provide continued guidance throughout the treatment process, not just during the initial referral
Compared to industry standard of 25-40%
All facilities thoroughly vetted
Join us in transforming addiction care
Whether you're seeking treatment, representing a facility, or interested in partnering with us, we'd love to hear from you.